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Questions, answered.

Everything you might want to know before you put your brand on it.

Questions, answered.

Getting started

How long does setup take?

A few minutes. The onboarding wizard walks you through setting your hours, creating your first event type, and copying your booking link. You can take a real booking the same day, no card required for the 7-day trial.

Do invitees need an account?

No. Booking pages are public and take under a minute to use. The person booking only ever sees your brand, never a magtyne login wall.

Can I import my existing calendar?

Yes. Connect Google, Microsoft, or any calendar so your real availability is respected and taken times are hidden automatically. Two-way sync writes new bookings back to your calendar.

White-label & branding

What does white-label mean here?

Every visual detail (colors, fonts, corner radius, logo, even the transactional emails and the mobile app) reads from one token set per company. Change it once and the whole product re-skins, with no code change. Contrast is validated on save so your palette stays accessible.

Can I send email from my own domain?

Yes, on paid plans. Verify your sending domain once and booking confirmations, reminders, and follow-ups all go out from your address, not ours.

Can I put it on my own domain?

Yes. Point a subdomain (for example book.yourbrand.com) at your workspace and the whole booking experience runs there under your brand.

Payments

How do payments work?

Connect Stripe and charge a deposit or the full amount at booking. The booking only confirms once payment clears, which cuts no-shows. Refunds and receipts are handled for you, and you can sell pre-paid session packages.

Does magtyne take a cut of my revenue?

No platform fee on your bookings. You connect your own Stripe account, so the money and the payout go straight to you.

What about deposits vs full payment?

Set it per service: free, full payment up front, or a deposit now with the balance settled at the meeting. Each event type carries its own price and currency.

Scheduling & meetings

How are time zones handled?

Every time is stored as a single moment and shown in each person’s own zone, so host and invitee always agree on when the meeting is. The picker is keyboard-complete and screen-reader correct.

What meeting types are supported?

One-on-one, group, collective, and round-robin events, plus meeting polls to find a time across several people. Locations can be Google Meet, Zoom, Teams, phone, in person (with travel-time estimates), or a free native magtyne room.

Are meeting links generated automatically?

You choose. Turn on automatic link generation per event type, or leave it off and generate the link with one click when you are ready. Either way it lands on the confirmation and the calendar invite.

Is there an AI notetaker?

Yes, free. magtyne meetings capture a live transcript and write a recap with action items afterward. It is on by default per event type and can be turned off.

Plans, security & support

What happens after the 7-day trial?

You keep your account on the free plan (with a small magtyne cadence badge on public pages). Upgrade anytime to restore white-label and premium features. Nothing is deleted.

Is it accessible?

WCAG 2.2 AA across the product, with the public booking flow held to a higher bar that is keyboard-complete and screen-reader correct.

How is my data protected?

Role-based access control, an audit log of every change, per-tenant data isolation, encrypted integration tokens, and rate limiting are built in from day one. Enterprise adds SAML SSO and SCIM.